1. What qualities have led to BEC’s Success so far?
The qualities of the BEC’s that led to there success are the good management. And also the teamwork of all the employees in the company that make their products competitive with the others.
2. Is the Is organization at BEC poised to undertake significant system development in the near future?
Yes, because as the BEC company grew the more need of computer-based information system for broadways. They to have their own information staff so they will not hire anymore for other contractor.
3. What specific management skills do system analyst at BEC need?
The specific management skills that BEC need is the Change Management the ability to assist people in making transition to new system or to deal with technical issues related to change. And the risk Management the ability to anticipate what might go wrong in a project or minimize damage that might result.
4. What specific communication skills do system analyst at BEC need?
The specific communication skills that BEC need is the Interpersonal skills the ability to communicate clearly and effectively to others or a good working relationship with he clients.
5. What specific areas of organizational knowledge do system analysts at BEC need?
The specific areas of organizational knowledge do system analysts at BEC need in the knowledge of specific functions and procedures of organization. And the organizational strategies, tactics and competitive.
6. Why did BEC decided to originally use an outside contractor?
The BEC decided to use an outside contractor to develop its first computer applications because BEC had nobody trained in information systems on staff and all BEC managers were quite busy coping with the business expansion. Nigel and Bill realized that computer software could be quite complicated and building systems for a rapidly changing organization could be quite a challenge. So they contacted the information consulting firm of Fitzgerald McNally, Inc. about designing and building a custom computer-based information systen for broadways.
7.What has BEC done to facilitate the global utilization of their application systems?
To facilitate the global utilization of BEC and because of the rapid growing business with significant demand for information services. BEC has divided its staff into functional area groups for both domestic and international needs.
8.Do corporate and in-instore systems seems to be tightly or loosely related at BEC?Why do you think is so?
Yes, because data in many corporate systems of BEC feed or are fed by in-store applications.(e.g. market analysis systems depend on transaction data collected by the in-store systems).
9. What challenges and limitations will affect what and how systems are develop in the future at BEC?
The challenges that affect BEC is that as the years go on they need to reate or use the modern technologies in their company so their information system will be competitive with the other company. In limitation they need to expand their applications.
10. Chapter ! of this book identified roles associated with systems development. This BEC case lists the types of jobs held to people in the IS organization at BEC. Do you see any IS development roles missing at BEC?
NONE
